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Ryan White HIV/AIDS Program Recipient Resources

The following resources are designed to help Ryan White HIV/AIDS Program (RWHAP) grant recipients:

  • Implement their federal grants
  • Deliver HIV care and treatment
  • Provide essential support services that help patients stay in care
Topic Description
Ryan White HIV/AIDS Program Legislation
Policy Notices and Program Letters
Data Reporting and Technical Assistance
CAREWare CAREWare is a free, electronic health and social support information system. It was developed for RWHAP recipients and their providers.
Electronic Handbooks HRSA Electronic Handbooks Contact Center
HIV Care and Treatment Clinical Care Guidelines and Protocols

Use reference guides on aging with HIV:

Quality Management

Use HAB quality management tools to:

  • Improve quality HIV care
  • Increase access to services
  • Carry out quality projects
Performance Measure Portfolio

Use revised performance measures to:

  • Focus important areas of HIV care and treatment
  • Align with stages along the HIV care continuum
Funding Opportunity Announcements Find open grant opportunities
Part A Monitoring Standards Guidance
Part B Monitoring Standards Guidance
Parts A and B Program Manuals
Allocation and Expenditure Reports

Learn about the two program-specific reports RWHAP recipients must submit:

  1. RWHAP Allocation Report
  2. RWHAP Expenditure Report
Contact Us
  • Find contacts for the HIV/AIDS Bureau, which oversees the RWHAP.

Technical Assistance

Please reach out to your Project Officer if you don’t find the technical assistance you need listed.

Support Center Business Hours Contact Information
TargetHIV Help Desk Monday through Friday, 9 a.m. – 5 p.m. ET (except federal holidays) TargetHIV Support Ticket Form 24 hours a day, 7 days a week, except federal holidays
HRSA Contact Center Monday through Friday, 8 a.m. – 8 p.m. ET (except federal holidays)
CAREWare Assistance
  • Monday, Wednesday, and Friday, noon - 5 p.m. ET
  • Tuesday and Thursday, 10:30 a.m. – 6:30 p.m. ET
Ryan White HIV/AIDS Program Data Support Monday-Friday, 10 a.m. - 6:30 p.m. ET
National Clinician Consultation Center Business hours vary by warmline and hotline

National Clinician Consultation Center website

HIV/AIDS Management Warmline

Perinatal HIV Hotline

Hepatitis C Management

Substance Use Warmline



*Note: Persons using assistive technology may not be able to fully access information in this file. For assistance, please email Amy Schachner or call 301-594-4414.

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