Recipient Resources

We created these resources to help grant recipients:

Implement their federal grants
Deliver HIV care and treatment
Provide essential support services that help patients stay in care

Topic	Description
Ryan White HIV/AIDS Program Legislation	Enacted in 1990 as the Ryan White Comprehensive AIDS Resources Emergency (CARE) Act
Policy Notices and Program Letters	Policy Notices and Program Letters RWHAP technical assistance webcasts
Data Reporting and Technical Assistance	RWHAP data reporting requirements Ryan White HIV/AIDS Program Report (RSR) instructional manual (PDF - 14 MB) TargetHIV AIDS Education and Training Center (AETC) Program
CAREWare	CAREWare is a free, electronic health and social support information system. It was developed for RWHAP recipients and their providers.
Electronic Handbooks	HRSA Electronic Handbooks Contact Center
HIV Care and Treatment Clinical Care Guidelines and Protocols	HHS Clinical Guidelines for the Treatment of HIV/AIDS (RWHAP recipients must follow these at a minimum) Use reference guides on aging with HIV: Optimizing HIV Care for People Aging with HIV: Incorporating New Elements of Care (PDF - 131 KB) Optimizing HIV Care for People Aging with HIV: Putting Together the Best Health Care Team (PDF - 137 KB)
Quality Management	Use HAB quality management tools to: Improve quality HIV care Increase access to services Carry out quality projects
Performance Measure Portfolio	Use revised performance measures to: Focus important areas of HIV care and treatment Align with stages along the HIV care continuum
Funding Opportunity Announcements	Find open grant opportunities
Part A Monitoring Standards Guidance	Part A National Monitoring Standards (PDF - 1 MB)
Part B Monitoring Standards Guidance	Part B National Monitoring Standards (PDF - 1 MB)
Parts A and B Program Manuals	Part A Program Manual (PDF - 733 KB) Part B Program Manual (PDF - 1002 KB) AIDS Drug Assistance Program (ADAP) Manual - Revised 2023 (PDF - 763 KB)
Allocation and Expenditure Reports	Learn about the two program-specific reports RWHAP recipients must submit: RWHAP Allocation Report RWHAP Expenditure Report
Contact Us	Find contacts for the HIV/AIDS Bureau, which oversees the RWHAP.

Technical assistance

Please reach out to your Project Officer if you don’t find the technical assistance you need listed.

Support Center	Business Hours	Contact Information
TargetHIV Help Desk	Monday through Friday, 9 a.m. – 5 p.m. ET (except federal holidays)	TargetHIV Support Ticket Form
Grants.gov	24 hours a day, 7 days a week, except federal holidays	Grants.gov Support Center Call 1-800-518-4726 Email support@grants.gov
HRSA Contact Center	Monday through Friday, 8 a.m. – 8 p.m. ET (except federal holidays)	HRSA Contact Center Form Call 1-877-464-4772 (TTY: 1-877-897-9910)
CAREWare Assistance	Monday, Wednesday, and Friday, noon - 5 p.m. ET Tuesday and Thursday, 10:30 a.m. – 6:30 p.m. ET	Call 1-877-294-3571 Email cwhelp@jprog.com
Ryan White HIV/AIDS Program Data Support	Monday-Friday, 10 a.m. - 6:30 p.m. ET	Call 1-888-640-9356 Email RyanWhiteDataSupport@wrma.com
National Clinician Consultation Center	Business hours vary by warmline and hotline	National Clinician Consultation Center website HIV/AIDS Management Warmline Call 1-800-933-3413 Perinatal HIV Hotline Call 1-888-448-8765 Hepatitis C Management Call 1-844-437-4636 Substance Use Warmline Call 1-855-300-3595 PrEPline Call 1-855-448-7737 PEPline Call 1-888-448-4911

Related resources

Date Last Reviewed:

December 2024