Recipient Resources | Ryan White HIV/AIDS Program

We created these resources to help grant recipients:

Topic	Description
Ryan White HIV/AIDS Program Legislation	Enacted in 1990 as the Ryan White Comprehensive AIDS Resources Emergency (CARE) Act
Policy Notices and Program Letters	Policy Notices and Program Letters RWHAP technical assistance webcasts
Data Reporting and Technical Assistance	RWHAP data reporting requirements AIDS Education and Training Center (AETC) Program RWHAP AETC 2025 Instruction Manual (PDF - 1 MB) RWHAP AETC 2025 Data Collection Codebook (PDF - 526 KB) Ryan White HIV/AIDS Program Services Report (RSR) instructional manual (PDF - 8 MB) Ryan White HIV/AIDS Program AIDS Drug Assistance Program Data Report (ADR) Instruction Manual, 2024 (PDF - 5 MB) Ryan White HIV/AIDS Program Part B Expenditures Manual (PDF - 6 MB)
Program Manuals	RWHAP Part A Manual (PDF - 903 KB) RWHAP Part B Manual* (PDF - 1014 KB)
National Monitoring Standards	RWHAP Part A National Monitoring Standard (PDF - 1 MB) RWHAP Part B National Monitoring Standard (PDF - 1 MB)
CAREWare	CAREWare is a free, electronic health and social support information system. It was developed for RWHAP recipients and their providers.
Electronic Handbooks	HRSA Electronic Handbooks Contact Center
Funding Opportunity Announcements	Find open grant opportunities
Contact Us	Find contacts for the HIV/AIDS Bureau, which oversees the RWHAP.

*Note: If you use assistive technology, you may not be able to access this information in this file. For help, please call 301-443-1993.

Technical assistance

Please reach out to your Project Officer if you don’t find the technical assistance you need listed.

Support Center	Business Hours	Contact Information
Grants.gov	24 hours a day, 7 days a week, except federal holidays	Grants.gov Support Center Call 1-800-518-4726 Email support@grants.gov
HRSA Contact Center	Monday through Friday, 8 a.m. – 8 p.m. ET (except federal holidays)	HRSA Contact Center Form Call 1-877-464-4772 (TTY: 1-877-897-9910)
CAREWare Assistance	Monday, Wednesday, and Friday, noon - 5 p.m. ET Tuesday and Thursday, 10:30 a.m. – 6:30 p.m. ET	Call 1-877-294-3571 Email cwhelp@jprog.com
Ryan White HIV/AIDS Program Data Support	Monday-Friday, 10 a.m. - 6:30 p.m. ET	Call 1-888-640-9356 Email RyanWhiteDataSupport@wrma.com
National Clinician Consultation Center	Business hours vary by warmline and hotline	National Clinician Consultation Center website HIV/AIDS Management Warmline Call 1-800-933-3413 Perinatal HIV Hotline Call 1-888-448-8765 Hepatitis C Management Call 1-844-437-4636 Substance Use Warmline Call 1-855-300-3595 PrEPline Call 1-855-448-7737 PEPline Call 1-888-448-4911

Date Last Reviewed:

June 2025